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Innomesh
Platform Since v3.5.2

Terms of Service & Compliance

Innomesh requires users to accept a Terms of Service and Privacy Policy on first login. This one-time acceptance supports organisational compliance requirements including ISO 27001 and SOC 2 Type 2 certification. This feature was introduced in Innomesh v3.5.2.

How It Works

When a user logs into Innomesh for the first time (or after a policy update), they are presented with the Terms of Service and Privacy Policy acceptance screen. The user must accept the terms before proceeding to Room Manager or Portal.

Acceptance is recorded once. Users are not prompted again unless the terms are updated by Innomate.

Terms of Service acceptance screen shown on first login Terms of Service acceptance, Innomesh

Reviewing the Terms

After initial acceptance, users can review the Terms of Service and Privacy Policy at any time:

  1. Click the user menu (top-right corner of Portal or Room Manager).
  2. Select Terms of Service or Privacy Policy.
  3. The terms open in a new tab or modal for review.

Compliance Context

The Terms of Service acceptance mechanism supports compliance with:

StandardRelevance
ISO 27001Demonstrates that users have acknowledged information security policies and acceptable use terms before accessing the system.
SOC 2 Type 2Provides evidence of user consent and awareness of service commitments, supporting the Trust Services Criteria for security and privacy.
📝 Note
The Terms of Service content is managed by Innomate. If your organisation requires custom terms or addenda, contact your Innomate representative to discuss options.

Administrator Visibility

Administrators can verify acceptance status through the Audit Logs, which record when each user accepted the terms.

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