Innomesh v3.0.0

Released to production on 19/05/2023, this version introduced several significant features and enhancements to the platform.

New Features

VC-4 Gateway

A new integration now available in preview in selected tenancies allows Crestron VC-4 devices to connect natively with Space CE rooms. This bridge enables Crestron devices to operate alongside other vendors’ equipment while reducing costs for standardised room deployments.

Sight

The new Sight product focuses on AV and IoT device data collection, now available in preview in selected tenancies. Users can select from three performance tiers:

Standard (Sight): Basic data gathering.
Accelerated (Sight+): Faster device queries.
Turbocharged (Sight++): Most frequent updates and comprehensive device insights.

Room template creation screen with Sight product option selected — Selecting *Sight* when creating a room template

Set Sight Speed Tier dialog with Standard, Accelerated and Turbocharged radio options

Set Sight Speed Tier item in the room Options menu

Integrated Zendesk Help

Help resources are now embedded in both Room Manager and Portal interfaces, offering knowledge base access, live chat support during business hours, and direct ticket submission capabilities.

Embedded Zendesk help widget open inside the Innomesh interface

Consumption Dashboard

A new dashboard under “Insights” displays current usage metrics including counts of Space, Sight, and Pulse rooms plus active add-ons.

Enhancements

Unified Room Manager Workflow

Room onboarding now combines Space, Sight, and Pulse configuration in a single workflow with dedicated tabs for “Configuration” and “Information” sections.

Configuration lets technical users onboard room configurations required to deploy control and monitoring workloads. Multi-product rooms (for example, Space + Pulse) are deployed in a single streamlined workflow.
Information lets managers set up room and device information that feeds the support views in Innomesh Portal. Asset Information can now be configured here as well, feeding the Device details when they are configured for control, monitoring, or data collection.

Unified room workflow with Configuration and Information tabs

Configuration tab showing combined Space and Pulse deployment workflow

Room Information data entry form with room fields — Data Entry (Room)

Asset Information data entry form for room devices — Data Entry (Assets)

Both Portal and Room Manager feature updated navigation with an app tray for quick switching between tools and Portal submenu links for improved navigation.