Space CE v2.16.0 introduced native Cisco video conferencing support, enabling users to join scheduled and ad-hoc meetings, dial contacts, and manage calls directly from the Crestron touch panel. This removes the need to interact with the Cisco codec interface for day-to-day conferencing tasks.
Capabilities
The Cisco Video Conferencing integration supports the following from the touch panel UI:
| Capability | Description |
|---|---|
| Scheduled Meetings | Join pre-scheduled meetings that appear on the codec’s calendar. One-tap join from the touch panel. |
| Third-Party Meetings | Join unscheduled meetings on Webex, Zoom, Microsoft Teams, and Google Meet by entering a meeting ID or link. |
| Ad-Hoc Dialing | Dial a SIP or H.323 address, phone number, or IP address directly from the touch panel. |
| Address Book | Browse and dial contacts from the Cisco codec’s directory. |
| Incoming Calls | Accept or reject incoming calls from the touch panel with a visual notification. |
| In-Call Controls | Microphone mute, camera on/off, content sharing, layout adjustment, and DTMF keypad. |
Prerequisites
- A Cisco codec (e.g., Cisco Room Kit, Codec Pro) connected to the Space CE room via the Cisco Codec SSH driver
- Space CE v2.16.0 or later deployed to the room
- Network connectivity between the Crestron processor and the Cisco codec
- The Cisco codec must be registered to a call service (Webex, CUCM, or Expressway) for meeting and dialing features
Configuration
Cisco Video Conferencing is configured at the template level in Innomesh Room Manager.
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Open the Space CE template in Room Manager.
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Navigate to the Conferencing configuration section.
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Set the Conferencing Device to the Cisco codec device defined in the room.
Conferencing configuration, Innomesh Room Manager -
Configure the available conferencing features as required (meeting join, dialing, address book access).
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Save the template and deploy to the target room(s).
Touch Panel Experience
Joining a Meeting
Scheduled meetings appear on the touch panel home screen with a Join button. Tap Join to connect. For third-party meetings (Zoom, Teams, Google Meet, Webex), enter the meeting ID or link in the Join Meeting dialog.
Joining a scheduled meeting, Crestron Touch Panel
Dialing
Open the Dial screen to enter a SIP/H.323 address, phone number, or IP. The address book is accessible from the same screen for directory-based dialing.
In-Call Controls
During an active call, the touch panel provides:
- Microphone Mute: Toggle room microphone on/off
- Camera Toggle: Turn the room camera on/off
- Content Share: Share a presentation source to the far end
- Layout: Switch between video layout options (speaker view, gallery, etc.)
- DTMF Keypad: Enter touch-tone digits for IVR menus or meeting PINs
- End Call: Disconnect from the meeting
In-call controls, Crestron Touch Panel
Incoming Calls
When the codec receives an incoming call, a notification appears on the touch panel with Accept and Reject options.
Troubleshooting
| Symptom | Possible Cause | Resolution |
|---|---|---|
| Conferencing options not visible on touch panel | Feature not enabled in template | Check the Conferencing configuration section in the template and redeploy |
| Cannot connect to meetings | Cisco codec not registered to a call service | Verify codec registration status in the Cisco admin interface |
| SSH connection failures in logs | Network or firewall issue | Ensure SSH (port 22) is open between the Crestron processor and the Cisco codec |
| Conferencing Manager initialisation failure | Known issue resolved in CE v2.17.0 | Update room software to Space CE v2.17.0 or later |