Portal

A high-level overview of Innomesh Portal, the monitoring and support interface for your AV environment.

A comprehensive guide to navigating the Innomesh Portal interface including the navigation bar, pages, and key controls.

Filter Portal views by site, building, or location to focus on specific areas of your AV environment.

The Hotlist is the primary alert dashboard in Innomesh Portal, showing real-time alerts across your environment.

Understanding alert types, severity levels, thresholds, and categories in the Innomesh Hotlist.

Use the alert diagnosis tools to investigate and resolve device and room issues from the Hotlist.

View the chronological record of alert events across your Innomesh environment, including raise, claim, suppress, and resolution events.

Temporarily or permanently hide specific alerts from the active Hotlist without resolving the underlying condition.

Overview of the Rooms page in Innomesh Portal showing room status, search, and navigation to the Room Support View.

The Room Support View provides detailed device status, live controls, and diagnostic tools for a single room.

View real-time room and device data with second-by-second updates in the Live Status pop-up window.

Visualise room occupancy trends, peak usage, and average occupancy data through the Innomesh Portal Rooms page.

Overview of the Information page for managing room metadata, schematics, floor plans, and documentation.

Create custom queryable room metadata fields with derivation logic for automated data enrichment.

Create customisable summary views of room metadata using Smart Room Attributes in the Innomesh Portal Information page.

Create custom analytics graphs showing room utilisation, alert trends, occupancy patterns, and other metrics.

Browse, search, and manage the full device inventory across your Innomesh environment.

View detailed device specifications, status, alert history, and file attachments for individual assets.

Standardise device information display using asset profiles that map driver fields to a consistent layout.

Associate devices with PDU outlets for remote power cycling and power monitoring from the Portal.

Configure device information collection schedules and management operations for Innomesh Ops.

Define policies to automatically run asset actions on a schedule or in response to hotlist alerts, reducing manual effort and enabling self-healing scenarios.

Monitor the health of your Innomesh infrastructure including servers, gateways, and edge compute hosts.

Overview of Innomesh Ops for remote device actions including reboot, source selection, volume control, and firmware upgrades.